Terms of Service

This website is operated by MUSTARD Miniatures. Throughout this site, the terms "we", "us" and "our" refer to MUSTARD Miniatures. MUSTARD Miniatures offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

Our store is operated by Shopify Inc. They provide us with the online e-commerce platform that allow use to sell or products and Services to you.

By accessing or using our website and/or purchasing product/s from us, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Eligibility

You must be at least 18 years old or have the permission of a parent or legal guardian to use this website or place an order.

2. Products

We specialize in dollhouse furniture, miniature accessories, and related products.

We strive to display product descriptions, colors, dimensions, and images as accurately as possible. However, actual colors may vary depending on your monitor or device, and slight variations in handcrafted or manufactured items may occur.

Unless otherwise stated, decorative items shown in photographs are not included with your purchase.

3. Product Scale

Our products are miniature collectibles intended for dollhouses and display. Customers are responsible for reviewing product dimensions and scale before purchasing to ensure compatibility with their project.

4. Orders

All orders are subject to acceptance and availability.

We reserve the right to:

• Refuse or cancel any order.
• Limit quantities purchased.
• Correct pricing or typographical errors.
• Cancel orders suspected of fraud or unauthorized activity.

If payment has already been processed for a canceled order, a refund will be issued.

5. Pricing

Prices are listed in U.S. Dollars unless otherwise stated.

Prices, promotions, and availability may change without notice.

6. Payment

We accept payment through approved payment processors displayed during checkout.

By submitting payment information, you represent that you are authorized to use the selected payment method.

7. Shipping

Estimated shipping times are not guaranteed.

Once an order has been transferred to the shipping carrier, delivery delays are outside of our control.

Customers are responsible for providing accurate shipping information.

Additional shipping charges may apply if incorrect addresses require reshipment.

8. Returns and Refunds

Please review our Return Policy for complete information regarding eligibility, return timeframes, refunds, and exchanges.

Unless otherwise stated:

• Returned items must be unused and in original packaging.
• Custom, personalized, made-to-order, clearance, or final sale items are generally not eligible for return.
• Shipping charges are non-refundable unless required by law.

9. Damaged or Incorrect Items

If your order arrives damaged or you receive an incorrect item, please contact us within [7–14] days of delivery with:

• Your order number
• Photos of the product
• Photos of the shipping package (if applicable)

We will work with you to resolve the issue promptly.

10. Intellectual Property

All content on this website, including:

• Product photography
• Logos
• Graphics
• Product descriptions
• Text
• Images

is owned by or licensed to MUSTARD Miniatures and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without our prior written permission.

11. User Conduct

You agree not to:

• Use the website for unlawful purposes.
• Attempt to interfere with website security.
• Upload harmful software or malicious code.
• Use automated systems to access the website without authorization.
• Misrepresent your identity.

12. Account Security

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity occurring under your account.

13. Third-Party Services

Our website may contain links to third-party websites or use third-party services for payment processing, shipping, or analytics.

We are not responsible for the content, policies, or practices of third-party providers.

14. Limitation of Liability

To the fullest extent permitted by law, MUSTARD Miniatures shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of our products.

Our total liability for any claim shall not exceed the amount paid for the product giving rise to the claim.

15. Safety Notice

Our miniature products are intended primarily for collectors and hobbyists.

Many products contain small parts and may present a choking hazard.

Unless specifically identified as suitable for young children, our products are not intended for children under 14 years of age.

Adult supervision is recommended whenever children are handling miniature items.

16. Changes to These Terms

We may update these Terms at any time.

Updated Terms become effective when posted on this website.

Your continued use of the website constitutes acceptance of any revised Terms.

17. Contact Information

If you have questions regarding these Terms, please contact us using the contact form located on the website.